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Google Voice Transcription: Is it accurate?

8 December 2009 No Comment

Google Voice (GV) is an invite only service for now, but from the scores of blog posts circulating around the web I suspect the participants are ever increasing. One of the great features of GV is the voicemail transcription. Upon receiving a voicemail, you can opt to receive a trasncript sent to your email. I decided to test the transcription skills of Google’s programmers!

Transcription Test 1: Busy Restaurant

The first test occurred inside a busy restaurant. I had my wife call and leave me a message. GV accurately transcribed around 20% of the entire message. However, after listening to the recording, the message was somewhat of a challenge for me as well. Here the message awaits me in my Inbox.

googlevoicems_transcript_in_restaraunt

If you read the transcription, it goes something like this, “So, Hi Mark, I just wanted to call me if you have 3 self message about either talk to you both the flask kind and that bye. We’re at yahoo of right now and expertise and I have 3 for are on that those people. I’m going to move, but we’ll figure that out of work. Okay bye.”

Transcription Test 2: Traveling in a car on the highway

The final test occurred while traveling at around 50mph on a coastal highway. If you want to be specific, I was driving a Ford Escape. The message was several characters shorter than the first, but GV nailed the message spot on.

googlevoice_msg_transcript_vehicle

Conclusion

Google Voice had some difficulty transcribing my wife’s message in the restaraunt. After listening to the playback recording in my Google Voice Inbox, I would find it difficult to capture the complete accuracy of the conversation. The second voicemail message was recorded inside a moving vehicle. This scenario is likely fairly common for someone leaving a message. GV was spot on.

googlevoice_inbox_transcripts

Google Voice Inbox

I am saitsfied with the results overall. Even though the restaraunt message was not completely transcribed, I score the work 6/10 for effort and the piece that it did complete accurately. Message were received in my email Inbox no more than 60 seconds after the hangup. Not bad Google. Thanks!

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