OpenGovWest11 Presentation Summaries and Review
Published May 14th, 2011 | categories include: Events, OpenGovWest |
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I attended OpenGovWest11 this year for the first time. OGW discusses open-government, transparency, collaboration, and participation.
Below are a number of notes and summaries from OpenGovWest11.
- OpenGovWest11 Local Governments and Transparency Technology
- OpenGovWest11 Unlocking Your Data: Emerging Data Standards
- OpenGovWest11 Websites and Usability
- Lunch at OpenGovWest11
- OpenGovWest11 Creating Open, Accessible, Low-cost Documents
- OpenGovWest11 Syncing Government and Civic Resources
- OpenGovWest11 Keynote
- Getting started at OpenGovWest 2011
All conference and attendee submitted links available on Lanyard at http://lanyrd.com/2011/ogw11/
Support http://knowledgeaspower.org/ Knowledge as Power, the organizers of OpenGovWest.
Let’s get started with a summary of events during OpenGovWest11.
Keynote
The Keynote and opening remarks started off with Portland, OR Mayor Sam Adams.
Mayor Adams spoke of their new data system, under Beta status “The Hub” along with PDX Reporter App, available on Google Code. Read specifics on their new App here.
One major announcement at OGW11 is that Zanby (http://zanby.com/) went open-source during the conference! It always makes me happy to see commercial products go open-source. I believe that once you involve community in the development of a product, that it will almost always become better!
I really enjoyed listening to Tiago Peixoto, a participatory democracy expert. View his website here. Some of my notes from his introduction are below. In summary, participatory governments have shown great success and proved beneficial for both government agencies and the citizens.
- https://twitter.com/#!/participatory
- citizens say what and where the money should go
- around 1500 cities around the world use participatory budgeting. the budget and spending is painted on a wall so that people can see what is spent and where
- increased transparency, better allocation of resources, others
- tax collection increases when people have a say in the budgeting – tax collection tripled in one area.
- phone call and SMS was the most effective methods of communication 80% more response than other forms of media contact
- what is the role of technology in participation?
- let people decide on a portion of the budget
- highest percentage of participation from the poor
- face to face meetings rate of participation only 2%
- reason to support participation: inclusiveness of process, increase popular support for decisions
- the most Popular Idea ranking is the worst idea.
- http://www.allourideas.org/ – a suggestion box for the web
Be sure to check out Alan Roseblatt from the Center for American Progress Action Fund. His comments were insightful and most of all just made sense.
- targeting people with social media (e.g. tweet a petition or action)
- technology undermines the physical restrictions of politics
- http://act.ly/
- Citizens are better at using social media tools that government
- citizens want to be able to act on the information e.g. share, follow through, act
- if you describe a process, there must be follow through for the process. for example, if there is a web site with an explanation for a process, there had better be a link to follow through
- if government meets citizen data expectations, they will be more responsive
- if you tweet @comcastcares for your problems, you will get a quicker response that actually calling Comcast. people want quick turnaround times and a responsive government
- people expect government to be active and social
- Standard comms discipline for executive messaging for years. Parallels? RT @Overlapping: “140 characters is a 9-second soundbite… #ogw11
- consumers of content determine channels of distribution
- http://www.slideshare.net/drdigipol
Read my notes from the Keynote here.
Creating Open and Accessible Documents
http://openstates.sunlightlabs.com/ – a project to scrape government websites for documents and information
Digitization and archiving Vancouver, metadata and documentation
B.C. Government went to XML – tools for working with XML are quite expensive. B.C. government built their own tool to work with the data.
http://www.dvlottery.state.gov/ – Oops
Optical Character Recognition (OCR) – governments are scanning and archiving old documents, using ORC.
http://citp.princeton.edu/ – Princeton Center for Information Technology
Biggest Challenges to Modernizing Documents:
- changing perceptions of how we do business
http://www.linux.com/archive/feed/43020 – XML applications for Linux
http://schemadocs.akomantoso.org/ANdocumentation/front-page/akoma-ntoso-documentation
http://omeka.org/ – Dublin Core standards and web publishing – Take a look athttp://archive.landtrain.net for a live example
Websites and Usability
Websites and Usability slides with Kathy Gill and others at http://wiredpen.com/2011/05/13/how-to-create-government-websites-that-don%E2%80%99t-fail/
If a website has to choose between usable or attractive, it should be usable.
“Budgets are moral documents”… Very interesting from transparency perspective. #ogw11
Gordon Ross
http://findability.org/ Peter Moreville
customers do not know your organizational chart. do not build your website like an org
websites that are built for type of people, the user has to figure out “who does this organization think I am?” they have to think too much
task oriented architectures (e.g. living in… visiting in…) are subject oriented classification system
5 ways to slice and dice information:
- location
- alphabetical
- time
- category
- hierarchy
what are the top items that people want to know about?
how we see ourselves institutionally is not how the public views us.
Dustin Hodge
UX myths: all content must be above the fold and everything must be nested within 3 deep
Rocket Surgery Made Easy by Steve Krug
Discussion
usability tests with public websites
findability does not equal task success
don’t confuse transparency and translucency
Context of use: do you need to transfer all data to mobile devices or should it just be primary or most frequently used content
Mobile devices: where will people be when they use their mobile device to view our website?
For a complete list of articles and notes at OpenGovWest, visit the links below.
- OpenGovWest11 Local Governments and Transparency Technology
- OpenGovWest11 Unlocking Your Data: Emerging Data Standards
- OpenGovWest11 Websites and Usability
- Lunch at OpenGovWest11
- OpenGovWest11 Creating Open, Accessible, Low-cost Documents
- OpenGovWest11 Syncing Government and Civic Resources
- OpenGovWest11 Keynote
- Getting started at OpenGovWest 2011
Conclusions
My initial impressions from OpenGovWest11 were extremely positive. The Juniper Hotel provided an awesome and very inviting entrance to the events. My only real complaint is that the sessions were not longer. The average session was only 45 minutes, barely enough to get the conversation going. It was usually right towards the end that I was getting into the topic and asking questions – then it was time to wrap it up. Thank you to the Ford Foundation for sponsoring my attendance to OpenGovWest11!
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