published May 14th, 2011 | categories: Companies, PlayStation Network, Sony | all categories
Sony provided a welcomed update on the status of the PlayStation Network (PSN). Users have or will begin to notice that they are required to download a firmware update, V.3.61.
One user commented “some people will get error when downloading the new patch 1.63 . five times i got the error just cancel n keep tryin and it will work but still cant change my password keeps sayin playstation network under goin maintenance but there a reason for this it’s to make sure that 2 many people don’t sign in all in at once so it doesn’t crash the service just be parient and it’ll come on in time.”
A complete restoration around the country will take a couple of hours. However, you can visit this page for an updated map.
We have been working on a new PS3 system software update that requires all PSN users to change their password once PlayStation Network is restored. The update (v3.61) is mandatory and is available now.
If using a PS3, your password can only be changed on your own PS3 (or a PS3 on which your PSN account was activated), as an added layer of security. If you have never downloaded any content using your account on the system, an email will be sent to the registered sign-in ID (email address) associated with your account when you first attempt to sign-in to PSN. This e-mail will contain a link that will enable you to change your password. In this email, click on the link and follow the instructions to change your password. Once you have changed your password you can sign-in to your account using your new password.
We strongly recommend that all PSN account holders with PS3s update their systems to prepare for when PlayStation Network is back online. The release of this update is a critical step as we work to make PlayStation Network significantly more secure. Thank you for your continued support and patience.
Additionally, Sony stated the following and provided a map of restoration status.
Please note that these services will take a bit of time to be turned on and rolled out to the whole country. The process has begun and some states are being turned on now, so please be patient as we reach your city and state. We’ll be updating the map below as service comes online in individual states. It will take several hours to restore PSN throughout the entire country, so please keep checking back for the latest updates. In the meantime, now’s a great time to get your PS3’s firmware updated and change your password, both of which are required to get online.
Sony CEO KazuoHirai provided an announcement today about the PSN service restoration. Today, PSN users will notice a software update and required password change.
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