PlayStation Network (PSN) status update May 6, 2011

published May 6th, 2011 | categories: Companies, PlayStation Network, Sony | all categories

Sony had a busy day in the media yesterday, as a string of press releases saturated the United States PlayStation Network (PSN) blog. The PSN blog featured an article from Sony CEO Howard Stringer, more details on fraud protection for U.S. PSN customers, and a general status update on the progress being made on the server-side. Japan users of the PSN have not received an update since May 1, 2011. PSN users in the United States should consider themselves fortunate :-)

Network Status

Sony announced May 5, 2011, that their global network and security teams at Sony Network Entertainment and Sony Computer Entertainment began their final tests of the newly rebuilt, and hopefully secure, new PlayStation Network (PSN) and Sony Online Entertainment (SOE) systems. This news comes as hackers warn of a future third attack on Sony’s infrastructure and plans to reveal data once obtained. The hacker group Anonymous claims that they are not behind these Sony attacks.

A Letter from Sony CEO Howard Stringer

The letter to customers of the PSN is generally apologetic, with signs that this 3 week outage is nearing its conclusion. Although their is no specificity attached to his communication, the overall tone feels more like that of a race car driver humbly nearing the finish line. Read the full letter to customers here.

Fraud Protection

Sony announced today that they are offeringAllClear ID Plus at no cost to PlayStation Network and Qriocity account holders for 12 months from the time an account holder registers for the program.” All United States account holders will receive an email with a redemption code. Users will have until June 18th to activate the service. Sony advises that they need to activate the service directly with AllClear, not through Sony. Read more about Sony’s fraud protection for customers through Debix Inc. here.

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